Wednesday, October 13, 2010

Online excercise on Business Processes

Maria Luisa Baarde S22

Supply chain management-It is the management and systematic coordination of businesses involved and part of the supply chain. It enables the businesses to work together efficiently using business processes, with the purpose of improing the performance of every businesses involved in order to achiever customer satisfaction and to give quality products and services.


Customer relationship management
- It's main focus is the customers. It's main goal is to gain customers, attract customers, and win the hearts of the customers. It is the strategy of a company on how they will assist and interact with their customers. It's challenge is to keep their customers satisfied.

E-commerce- it is Electronic commerce, which basically just means electronic transactions. Ebay,amazon, and other websites that allows the customers to buy and sell products or services through the internet or any other electronic sources.

Enterprise resource planning-Is a system in a business that basically manages the over-all resources within the company. It maintains and manages the flow of information through out business processes and other business functions. It also manages the outside stakeholders. It is a computer system with a centralized database that unites business operations and make an organized enterprise environment.

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