Seminar on Total Quality Management

Bernard Tan S22

I had the best time listening to Mr. Molano's talk today. This was probably the first time i had dedicated my full attention in a seminar. His definition of what quality really meant gave me a whole new perspective about quality. My understanding of quality is that it is effective and efficient. The presentation was well thought out, leaving no contradicting statements and fully supporting each idea. I was hit by amazement as he puts humor into the monotonous reality. This fun factor of his talk made it more captivating to the audience of young learners, his strategy of mixing a dash of laughter can truly catch one's attention and involuntarily makes them absorbent as a sponge. By effectively "hooking up" the students with his jokes, most of the key points was fully grasped and not a minute was wasted by mere chatter. I definitely would like to hear him talk again in the near future because he himself is a great example of a quality speaker. This talk served to me as a refresher to wake up and start being productive and maintain it until i reach my goal of becoming a CS-IST graduate. :)