Mr. Molano's seminar about Total Quality Management was excellent. The power point presentation was well-prepared and the way he discussed things was really good and was organized. He also knows how to get the attention of his audience and knows how to keep them listening. By the end of this seminar, I have learned a lot of things from him which would serve as a motivation for me (as a CCS-IST student) and which I would apply on my career as a future IST Professional. From this seminar, I have learned that QUALITY is NOT only just about the output of all our hard works, but it also deals with how we have done it. For quality is doing something right using the RIGHT WAY. And total quality on the other hand is all about going beyond the expectations.
As a future IST Professional, I could say that for every project or task that we will be doing in the near future, we should always remember that we should not stop on what we have accomplished because there is always something better that we could do and that we should always keep in mind -- TOTAL QUALITY-- for every task that we will be doing in order to satisfy ourselves and to satisfy other people.
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