Thomas Caja
I attended a seminar this morning about Total Quality Management, which was led by Mr. Molano. At first I was lazy to attend that seminar because I am not used to waking up early on a friday morning. But when I came into the room and the speaker started talking and teaching, my mood changed. Mr. Molano for me is an excellent speaker. Why? Because when he talks, there are no dragging parts in his talk. Also, he can keep the audience's attention until the end of his seminar. He is very good in teaching the subject, and he really knows what he is talking about. He is interesting too because he can fit humor into his teachings. His humor makes
the audience become more attentive to what he is teaching, at the same time helping us understand more about the subject.
In his talk, i was able to understand what true quality means, what it takes to get true quality, and the effects of attaining total quality in our lives and in everything we do.
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